We manage our business with honesty, rigor and integrity
Quality of Products and Services
Our customers’ satisfaction with flours and top-quality services is a hallmark of our performance and a permanent challenge
We have an overall performance quality, from the selection and processing of the best raw materials, attendance, services and delivery times, to certification, after-sales service and training
Hygiene, Food Safety and Certification
We continuously improve our production process in order to guarantee the highest requirements. We strive to provide our customers with the supply of products and services that comply with the strictest quality, hygiene and food safety standards
Food Safety Policy
FARINHAS FIRMOS, MOAGEM DE CEREAIS, LDA has as main objective to continuously improve its products and services, in order to satisfy the necessities of its customers and the applicable regulatory requirements.
Thus, the development, maintenance, monitoring and continuous improvement of its Food Safety Management System, according to the ISO 22000:2018, aim to:
- Promote a Food Safety culture, supported by internal Food Safety policies that encourage employees to get involved and develop their skills, as well as raise their awareness of ethical behavior and good professional practices;
- Ensure the quality and food safety of the products produced and stored;
- Obtain customer satisfaction, trust, and preference, assuming the commitment to communicate the risks inherent to its activity;
- Value employees through training and incentive to good performance;
- Preserve natural resources by optimizing production processes;
- Promote closer business relationships with suppliers and customers;
- Adopt good environmental practices by raising employee awareness and implementing internal procedures for recycling materials and treating waste, contributing to environmental sustainability and the well-being of future generations.
Given the current challenges and the conviction that it is possible to improve what has been done, the Management of FARINHAS FIRMOS, MOAGEM DE CEREAIS, LDA. believes that the company's success will depend on the committed collaboration of all employees, ensuring the improvements that, through differentiation, will distinguish us from our competitors.